Refunds/Exchanges are not accepted for any reason. If you have an issue with our product please let us know. We are dedicated to providing top quality products and satisfied customers!
Please be aware that variety in temperature and humidity may impact flavor, appearance or texture of product. Refunds are not provided for taste or texture.
Cancellations:
If you need to postpone, reschedule, change or cancel an order we require 14 days notice prior to pickup date. Changes requested after this timeframe will be to the discretion of Upstate Cake Pops.
Allergy Warning:
Please be advised that our food may have come in contact with or contain: peanuts, tree nuts, soy, milk, eggs & wheat. Upstate Cake Pops assumes no responsibility for allergic reactions to these substances from our product consumption.
PROCESSED AND PREPARED BY A HOME-BASED FOOD PRODUCT OPERATION THAT IS NOT SUBJECT TO SOUTH CAROLINA’S FOOD SAFETY REGULATIONS.